Terms of service

OVERVIEW
Welcome to Amenity Pro! The terms “we,” “us,” and “our” refer to Amenity Pro, a small family-run business based in Kent, England. Amenity Pro operates this store and website, including all related information, content, features, tools, products, and services (the “Services”) to provide you, the customer, with a curated shopping experience. Our Services are powered by Shopify, enabling us to provide these Services securely and efficiently.

The Terms and Conditions below, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when using our Services. Please read them carefully as they include important information regarding warranty disclaimers and limitations of liability. By using our Services, you agree to be bound by these Terms and our Privacy Policy [LINK]. If you do not agree, please do not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT
By using our Services, you confirm that you are at least the age of majority in your jurisdiction and that any minor dependents using the Services on your devices have your consent.

You may need to provide personal information such as your email address, billing, payment, and shipping details. You confirm that all information provided is accurate, current, and complete. You are responsible for maintaining the security of your account credentials and all activity under your account.

SECTION 2 – PRODUCTS
We strive to provide accurate representations of our products and services, but colors and appearance may vary based on device or screen settings. Product descriptions, availability, and pricing are subject to change without notice. We reserve the right to limit quantities or discontinue products at any time.

SECTION 3 – ORDERS
Placing an order is an offer to purchase. We reserve the right to accept or decline any order. Orders are accepted once payment is received and processed. Please review your order carefully; cancellations may not be possible after acceptance.

All purchases are subject to our Refund Policy [LINK]. Products are intended for personal or household use unless explicitly stated.

SECTION 4 – PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. Prices in our online store may differ from physical or third-party stores. You agree to provide accurate, current, and complete billing and payment information and to promptly update it as needed.

SECTION 5 – SHIPPING AND DELIVERYOrders placed before 1pm on business days are dispatched the same day. Orders placed after 1pm or on weekends will be dispatched the next business day. Standard delivery is typically 3–7 business days within the UK. We are not responsible for delays caused by carriers, customs, or other events outside our control. Title and risk of loss pass to you once products are handed to the carrier.

SECTION 6 – INTELLECTUAL PROPERTYAll content, design, and materials on our site are owned by Amenity Pro, its affiliates, or licensors and are protected by intellectual property laws. You may use the Services for personal, non-commercial purposes only and may not reproduce or distribute materials without prior written consent.

SECTION 7 – OPTIONAL TOOLSThird-party tools may be provided as part of the Services. We provide access “as is” and are not responsible for third-party functionality, accuracy, or availability. Your use of optional tools is at your own risk.

SECTION 8 – THIRD-PARTY LINKS
Our Services may contain links to third-party websites. We are not responsible for the content, accuracy, or practices of these sites. Engagement with third-party websites is at your own risk.

SECTION 9 – RELATIONSHIP WITH SHOPIFY
Amenity Pro is powered by Shopify. All sales are made directly with Amenity Pro. Shopify is not responsible for transactions or products purchased through our store.

SECTION 10 – PRIVACY POLICY
Your personal information is handled according to our Privacy Policy [LINK] and Shopify’s Privacy Policy. By using our Services, you consent to these policies.

SECTION 11 – FEEDBACKBy submitting feedback, you grant Amenity Pro a perpetual, worldwide, royalty-free license to use, reproduce, modify, and distribute your content. You confirm that you own all rights to your feedback and that it complies with these Terms.

SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS
We reserve the right to correct errors, inaccuracies, or omissions in product descriptions, pricing, and availability, and to cancel or update orders if necessary.

SECTION 13 – PROHIBITED USES
You may only use our Services for lawful purposes. You may not upload malicious content, infringe intellectual property, harass others, spam, or interfere with security. Violation may result in suspension or termination of your account.

SECTION 14 – TERMINATION

We may terminate your access to the Services at any time. Certain sections, including Intellectual Property, Feedback, Disclaimer, and Governing Law, survive termination.

SECTION 15 – DISCLAIMER OF WARRANTIESOur Services and products are provided “as is” without warranties of any kind. Some jurisdictions limit disclaimers of warranties; in those cases, some provisions may not apply.

SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Amenity Pro, its affiliates, and Shopify are not liable for any damages arising from your use of the Services or products.

SECTION 17 – INDEMNIFICATION
You agree to indemnify and hold harmless Amenity Pro, Shopify, and affiliates from any claims, losses, or damages arising from your use of our Services or violation of these Terms.

SECTION 18 – SEVERABILITY
If any provision is unenforceable, it will be severed, and the remaining provisions remain in effect.

SECTION 19 – WAIVER; ENTIRE AGREEMENT
Failure to enforce a right does not constitute a waiver. These Terms, along with any posted policies, constitute the entire agreement.

SECTION 20 – ASSIGNMENT
You may not assign these Terms without our consent. We may assign or transfer these Terms at our discretion.

SECTION 21 – GOVERNING LAW
These Terms are governed by the laws of England and Wales.

SECTION 22 – HEADINGS
Headings are for convenience only and do not affect interpretation.

SECTION 23 – CHANGES TO TERMS OF SERVICE
We may update these Terms at any time by posting changes on our website. Continued use constitutes acceptance of updates.

SECTION 24 – CONTACT INFORMATION
Questions about these Terms can be sent to:

Amenity Pro
Email: Info@amenitypro.co.uk
Attn: Scott Freeman
Shop Address: 1-2 Barr Road, Gravesend, Kent, DA12 4DX
Phone: [Not Yet Configured]